Some time ago, we published a systematic review aimed at identifying what patients might hope for when they consult a practitioner of alternative medicine. The most common expectations that emerged from this research are listed here:
- Less side-effects
- Symptom relief
- Cure of their disease
- Cope better with their condition
- Improve quality of life
- Boost immune system
- Prevention of illness
- Good therapeutic relationship with a clinician
- Holistic care
- Emotional support
- Control over their own health
In several ways, I think, these expectations are revealing; here I want to focus on one particular aspect, and ask the following question: To what extent are patients driven to see alternative practitioners simply because conventional medicine is letting them down? It seems to me that several items in the list above are an implicit criticism of mainstream medicine. This might get much clearer, if I re-phrase the points a bit: according to our findings, patients feel:
- that conventional treatments have too many side-effects;
- that they frequently fail to ease their symptoms;
- that they often do not cure the disease;
- that doctors do not enable their patients to cope with their condition;
- that doctors care not enough about their patients’ quality of life;
- that many conventional treatments neglect the importance of the immune system;
- that prevention is not given the importance it should have;
- that doctors are often no good at establishing good therapeutic relationships with their patients;
- that doctors fail to realise that their patients are not just “cases” but whole human individuals;
- that doctors are not providing enough emotional support;
- that doctors fail to empower their patients to be in control of their health.
Some of these points will probably strike a cord with most of us. I for one know of many instances where conventional physicians have failed their patients most miserably. All too often, the failings of modern medicine are as obvious as they are inexcusable! I can fully understand that disappointed patients look for help and compassion elsewhere, and I am quite sure that the failings of modern medicine are an important motivator for people to try alternative medicine.
But looking elsewhere might not be the best approach for improving health care. Alternative practitioners may well be more compassionate than conventional clinicians but features like empathy, time and attention can never make good medicine, if they are not accompanied by effective therapies.
The conclusion is therefore simple: whenever we encounter one of the many failings of conventional medicine, instead of turning away in disgust, we ought to make sure that mistakes are corrected, lessons are learnt and improvements are found and put into practice. Our aim must be to generate progress, and it cannot be reached by opting for unproven or dis-proven treatments.